top of page

RETURNS

Our promise

So you thought a particular product was the right one for you, and then you discover it's not. Well, that's life.

But no problem! We grant a 30-Day Money-Back Guarantee on any item you buy at ZP Microphones shipped within Europe region.

Exceptions

Only exceptions are products specially made or modified for you (e. g. custom designs),

If you are not 100 per cent happy with an item you ordered from ZP microphones,
get in touch with us and we'll initiate the return.
Within the EU, ZP Microphones will assume the cost of return deliveries.

How does this work?

  • please go to the page "Contact" in the service section. and leave your request
    together with your name and order date

  • You'll receive all information necessary for returning your item.

  • Of course we also help with return wishes via E-Mail or telephone.
     

  • Please ensure that all products are returned in their original packaging,

  • with all components and accessories and without signs of use.

These conditions apply for our Money-Back Guarantee.

Conditions for the legal right of revocation as well as our warranty service

can be found in our Terms and Conditions.