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WARRANTY

The original product you have purchased is covered by a warranty of 24 months. The limited warranty applies only to products that belong to the time of purchase to the current ZP Custom Microphones sales program. The warranty period begins on the date of purchase of A brand new, unused product by the first end user. Please retain your sales receipt  as proof of purchase. Unless you submit proof of purchase you will be obliged to pay for any repairs that are carried out. Proof of purchase must state the date of purchase and name of the product.

If, within the warranty period, the product is determined to be defective (at the date of original purchase) due to improper materials or workmanship, ZP Custom Microphones will, without charge for labor or parts, or shipping repair or (at the discretion of  ZP Custom Microphones) replace the product or its defective parts.

The following cases are not covered by the above warranty:

  • Minor faults or deviations in the quality of a product which do not affect the product's value or fitness for its intended purpose

  • Any accessories supplied with the product

  • Faults resulting from improper use (e.g. operating errors, mechanical damage, incorrect operating voltage)

  • Faults due to wear and tear

  • Any modification of ZP Custom Microphones products effected by you or a third party, unless ZP Custom Microphones has given its prior written consent to the nature and extent of the modification

  • Faults due to force

  • Faults of which the purchaser was already aware at the time of purchase

All warranty claims become void if the product is tampered with by unauthorized persons or repair shops. Warranty claims can be enforced in any country throughout the world in which the statutory rights of the country concerned are not in conflict with our warranty regulations. No other warranty claims or claims over and above the rights stated in these terms and conditions will be accepted.

If you wish to file a claim under the warranty, please send the product to ZP Custom Microphones Belgium, together with accessories and proof of purchase. The customer bears the risk of shipment. To avoid any damage in transit, please use the original packaging if possible.